Politique de remboursement

We offer a minimum shelf-life of 1-month for food items and 3-month for supplements from the purchase date. 

Discounted items are final sale and are not eligible for a return, exchange or refund.

We will happily return your order up to 30 days after your time of purchase. The products must be eligible for a return based on the restrictions outlined below:

  1. Product error made by us (such as sending the wrong brand, product or flavour).
  2. Expired product.
  3. Damaged products.

All products must be returned, unopened, in their original packaging. We will cover the return shipping costs for damaged, expired or incorrect products. Contact us via chat and we will provide you with a return shipping label. Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned product. Upon approval, your exchange or refund will be processed. The refund will automatically be applied to your original method of payment.

Please note that only regular priced products may be refunded. Bundle deal products cannot be refunded.

It may take some time before your refund is officially posted to your bank or credit card. If you are currently awaiting a return, please contact your bank or credit card company as there is often some processing time before a refund is posted.

Original shipping costs are non-refundable.

Our return & refund policy applies to international orders. However, please note that return shipping costs, as well as any associated duties or taxes, will be the responsibility of the customer. Please refer to our Return & Refund Policy for detailed instructions on how to initiate a return or exchange.