Quality and satisfaction guarantee

Satisfaction guarantee

At SNS Health, we are committed to delivering only the highest quality products to our customers. If your order arrives damaged, incorrect, or with missing items, we guarantee compensation through reshipment or store credits.

Quality and authenticity assurance

Your health and safety are our top priorities. Every product we offer meets stringent quality standards, ensuring authenticity and giving you peace of mind when selecting supplements and health products. 

We work only with reputable brands that meet our rigorous standards, so you can trust the authenticity of every item you purchase from us. We also provide full transparency about the brands in our catalog, helping you make informed decisions. Each product's authenticity is verified through our stringent vetting process, ensuring you receive genuine items.

We also maintain quality standards in our warehouses, where products are stored before delivery, ensuring proper storage, transport, and delivery. 

Complaint handling

In the event of a quality concern or product complaint, our procedure involves recording all pertinent details and reporting them internally as well as to the specific brand. Complaints help our team forecast possible voluntary recalls and continually evaluate the quality of brands in our catalog. Depending on the nature of the complaint, we may request that the product be returned for quality testing by the brand.

Commitment to safety

At SNS Health, product safety and quality are paramount. When introducing a new brand, our team carefully reviews all products, including their standards, certifications, any associated complaints, claims, compliance with health guidelines, and more. 

Shelf-life

We ensure a minimum shelf-life of 1 month for food items and 3 months for supplements from the date of purchase, ensuring your complete satisfaction.